Shipping policy
Processing Time All orders are processed within 2–5 business days. Orders are not processed or shipped on weekends or public holidays. If we experience a high volume of orders, processing may be delayed by a few days. We'll notify you via email if there is a significant delay.
Shipping Rates & Delivery Estimates Shipping charges are calculated and displayed at checkout. Delivery times vary depending on your location within South Africa:
- Standard Shipping: 5–10 business days
- Express Shipping: 2–3 business days
Shipping Confirmation & Order Tracking Once your order has shipped, you will receive an email confirmation with a tracking number. Please allow 24–48 hours for tracking information to update.
Delays iCompetition is not responsible for delays caused by courier services, customs, or circumstances beyond our control (e.g., weather, public holidays).
Damaged or Lost Packages If your order arrives damaged or is lost in transit, please contact us within 7 days of the expected delivery date at [your contact email]. We will work with the courier to resolve the issue.
Contact Us For any shipping-related questions, please reach out to us at [your contact email] or visit our website at icompetition.online.
A few things to customize before publishing:
- Replace
[your contact email]with your actual support email - Adjust processing and delivery timeframes if yours differ
- Add or remove shipping methods (e.g., free shipping threshold, international shipping if applicable)